PRIVACY POLICY
​
This Privacy Policy describes Phantom Windows & Doors’ policies and procedures on the collection, use, and disclosure of your information when you use our services and explains your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Phantom Windows & Doors is committed to safeguarding the privacy of our users. We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
INFORMATION COLLECTION
We collect only the information necessary to provide and improve our services. This may include your name, email address, phone number, and other information you voluntarily provide. We do not sell, rent, or share this information with third parties for marketing or promotional purposes.
HOW WE USE YOUR INFORMATION
The information collected is used solely for communicating with you as the intended party and for providing our services. We do not share your information with external parties for marketing or unauthorized purposes.
Additionally, no mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use personal data for the following purposes:
-
To provide and maintain our Service, including monitoring usage
-
To manage your account, including registrations and service access
-
For the performance of a contract, including processing purchases and fulfilling services
-
To contact you, via email, telephone, SMS, or other electronic communications (such as push notifications) regarding service updates, quotes, appointments, or security-related communications
-
To provide news and information about products, services, and promotions similar to those you have requested or purchased, unless you opt out
-
To manage your requests, inquiries, and customer support needs
All messages you send through the Service, whether to us or to other users, may be stored on our servers. Phantom Windows & Doors may use secure third-party servers and services to retain these communications.
DISCLOSURE OF YOUR INFORMATION
Phantom Windows & Doors does not share client data with third parties for marketing or promotional purposes. Your personal information is kept confidential and may be disclosed only under the following limited circumstances:
-
With your explicit consent
-
To enforce our Terms of Service
-
With trusted partners or affiliates who have signed non-disclosure agreements and only to provide requested services
-
With companies under common ownership or control with Phantom Windows & Doors, in accordance with this Policy
-
To comply with legal obligations, subpoenas, court orders, or lawful requests
-
To protect the rights, property, or safety of Phantom Windows & Doors, our customers, or others
-
In connection with a merger, acquisition, or sale of company assets
We may share aggregated, non-identifiable information that does not personally identify users.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to and processed outside your state, province, or country where data protection laws may differ. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.
DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Information may be retained to comply with legal obligations, resolve disputes, and enforce agreements.
COOKIES AND TRACKING TECHNOLOGIES
Our Service may use cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small text files placed on your device. You may control cookies through your browser settings, though disabling cookies may limit certain features of the Service.
YOUR CHOICES
You have the right to access, correct, or request deletion of your personal information. If you have questions or concerns about this Privacy Policy or your data, please contact us at:
